▪ Each timepiece is warranted against manufacturing defects for 24 months from its date of purchase, provided it’s purchased from us or an Authorized Dealer and is registered via our website within 30 days of purchase.
▪ The warranty is not extended to complimentary items, straps, accessories and case finish. In particular, leather used for straps is a natural material and may have scars and marks, and bronze cases will develop patina over time – even during shipment.
▪ The warranty doesn’t cover damage caused by wear and tear, accident or mishandling, and will be void if the item was handled differently from the instructions in the user manual or by an unauthorized third party.
▪ Warranty claims shall be made via email, not over the phone or social media.
▪ For repairs you can return the item to us by post or in person, and you shall bear the costs associated with return shipping and assume all risk of loss or damage to the item while in transit.
▪ Estimated repair time is 2 weeks for minor repairs and 2 months for major ones. When the item is ready we’ll inform you, and you can collect it at our boutique or have it returned to you by registered mail.